FREQUENTLY ASKED QUESTIONS

We offer complete auto body and collision repair services including auto body repair, collision repair, auto painting and color matching, frame and structural repair, dent repair, and full insurance claims processing. We handle everything from minor dings to major collision damage.

We’re located at 3174 Draper Drive, Fairfax, VA 22031. We serve all of Northern Virginia including Falls Church, Annandale, Burke, Springfield, Vienna, Centreville, and Chantilly.

We’re open Monday through Friday, 8:00 AM to 5:00 PM. We’re closed on weekends and major holidays. Walk-ins are welcome for estimates during business hours.

No appointment is necessary. You can stop by during business hours and we’ll take a look at your vehicle and provide you with a free, no-obligation estimate. You can also call us at (703) 591-6090 if you’d prefer to schedule a time.

Quality Auto Body is a family-owned and operated business with a team that has over 15 years of experience in the auto body industry. Many of our customers are repeat and referral clients, which speaks to the quality of our work.

Repair time depends on the extent of the damage. Minor dent repairs can be completed in a day or two, while major collision repairs may take one to two weeks. We’ll give you an accurate timeline when we assess your vehicle and keep you updated throughout the process.

Yes. We use precision color matching technology to match your vehicle’s exact factory paint code. The goal is always a seamless finish where you can’t tell the repair was ever made.

Yes, we repair all makes and models of cars, trucks, and SUVs. Whether you drive a domestic or import vehicle, our experienced team can handle the repair.

Sometimes hidden damage is discovered once panels are removed or disassembled. If that happens, we’ll contact you and your insurance company immediately with an updated estimate before proceeding with any additional work.

Absolutely. We restore every vehicle to its pre-accident structural and safety specifications. Frame repairs, suspension alignment, and all structural work is done to manufacturer standards so your vehicle is as safe as it was before the collision.

Yes, we work with all insurance carriers. We handle the entire claims process including estimates, adjuster communication, supplement requests, and paperwork so the process is as smooth as possible for you.

No. In Virginia, you have the right to choose any auto body repair shop you want. Your insurance company may recommend a shop, but the final decision is always yours. You are not required to use their preferred shop.

Yes, we assist with the entire insurance claims process from start to finish. We prepare the estimate, communicate directly with your insurance adjuster, handle any supplement requests, and make sure your claim is processed properly.

If additional damage is found that wasn’t included in the original estimate, we submit a supplement to your insurance company for approval before doing any additional work. This is a standard process and we handle it all for you.

We accept cash, checks, and all major credit cards. For insurance claims, we work directly with your carrier so in most cases you’re only responsible for your deductible.

Just bring your vehicle and your insurance information if you’re filing a claim. If you have a police report from an accident, bring that as well. We’ll take care of the rest.

Yes. If your vehicle isn’t drivable, we can help coordinate towing to our shop. Just give us a call at (703) 591-6090 and we’ll help get your vehicle to us.

That depends on the extent of the repair. For minor work, you may be able to wait or pick up your car the same day. For longer repairs, many insurance policies include rental car coverage. We can help you figure out what your policy covers.